Delete your Genesis: LOT Pro account
You can request deletion of your account and associated personal data without installing or reinstalling the app.
Submit your request
- With workspace access: sign in, select your workspace, then open Account and choose “Request account deletion.” Your request and its status appear in the account data controls.
- Without workspace access: email an account deletion request to theodore.schiele@best-leadership.com. Include your account email and workspace name, if known. Do not send passwords, entry codes, authenticator codes, or recovery codes.
What happens next
Your request starts an identity and data review. Submitting a request or running the deletion preflight does not immediately erase your account. Ask for a completion confirmation and details of any information retained.
This request covers Genesis: LOT Pro only. Genesis: LOT access, shared sign-in identity, shared workspace records, and other members’ accounts are preserved. To delete Genesis: LOT, submit a separate request at best-leadership.com/account-deletion.
If you own a workspace, support will review transfer or closure with you. Billing, legal holds, and records that must be retained are reviewed before fulfillment. Subscription cancellation is separate from submitting a deletion request.
For help, visit Support or use the email above. See the privacy policy for information about data handling.